![]() ![]() ![]() To request your pro-rata refund, please click /contact-us after the system updates become available in June." Free or trial Gold memberships are not eligible for a refund. "Cancellation and pro-rata refund requests must be made by Augand require six to eight weeks for processing. "Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends. You'll need to submit a request online after Microsoft removes its paywall next month and before 31st August 2014, the company detailed in a new FAQ post. The move is designed to placate users who only have a subscription to access services like 4OD or Netflix, or software like Internet Explorer and Skype - all of which will soon be free to use.īut theoretically anyone can take up Microsoft's offer. ![]() Xbox 360 and Xbox One owners will be able to cancel and get a refund for their remaining Xbox Live Gold subscription when Microsoft lifts its entertainment app paywall. ![]()
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